Warranty Triage Handler

Monday-Friday 9:00am-17:30pm (1 in 3 Saturdays 9am-1pm)

£25,000-£30,000 DOE

Harlow

Are you ready to be part of an innovative company that's transforming the automotive industry?

Would you like to progress and develop within a business that is growing and expanding?

If so, please read on as our claims team are currently looking for a Warranty Triage Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Service Advisors qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities.

What you’ll do:

Provide accurate claims advice across a variety of products
Resolve claims across a variety of platforms, telephone, fax, email and online
Understanding our various customers’ requirements and working with them to ensure they are properly dealt with
Maintain company service levels
Provide support to the Sales team by providing accurate and timely information
Provide professional and friendly service
Produce reports/spreadsheets on claims issues/queries on request
Arrange vehicle assessments
Other reasonable duties as required

Benefits:

Free Parking
Hours: Monday to Friday, 09:00am to 17:30pm, with a Saturday 09:00am to 13:00pm (1 in 3)
Pension: 4% Employee Contribution, 4% Employer Contribution
Casual Dress code
Buy additional holidays scheme
Auto Protect UK also invests in courses and qualifications to help their employees progress in their careers
Managerial Courses
Excellent progression opportunties
Fully paid training

Interested in knowing more?

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